Last Updated: 8/15/2025

Welcome to GrowthRise Solutions (SMC-Private) Limited (“GRS”). By using our website, services, or engaging with our team, you agree to the following terms. These terms are designed to ensure a clear, fair, and secure working relationship for all parties involved.

1. Scope of Services

GRS provides eCommerce and digital business services, including but not limited to:

• eBay, Amazon, and Etsy account setup and management
  
• Virtual assistant services
  
• Digital strategy and consulting
  
• Customer support and fulfillment workflows
  
• Other custom services agreed upon in writing

   

All services are outlined and agreed upon via email, contract, or invoice before work begins.

2. Client Responsibilities

As a client, you agree to:

• Provide accurate and timely information
  
• Give access to relevant platforms (eBay, Amazon, Etsy, etc.)
  
• Respond to communications in a timely manner
  
• Make payments as per agreed timelines

   

GRS is not responsible for delays or results impacted by missing or inaccurate inputs from the client side.

3. Confidentiality

We treat your business information, platform credentials, and strategic data with full confidentiality. We do not share or disclose client information with third parties unless legally required or authorized by you.

4. Payment Terms

All payments must be made as per the agreed terms (monthly, milestone-based, or fixed project).
We accept payments via official invoicing methods. Late or failed payments may result in paused services.

5. Service Modifications & Termination

Either party may request changes to the scope of work, subject to approval and possible revised pricing.
You may terminate the agreement with 7 days’ written notice. Any work completed up to that point will be invoiced accordingly.

GRS reserves the right to suspend or terminate services if:

• Terms are violated
  
• Abuse or inappropriate conduct is shown toward our team
  
• Fraudulent or illegal activity is suspected

   

6. Limitation of Liability

While we make every effort to deliver outstanding results, GRS is not liable for:

• Platform policy changes (eBay, Amazon, Etsy, etc.)
  
• Third-party service disruptions
  
• Account suspensions due to prior client activities
  
• Lost revenues or indirect damages

   

Maximum liability shall not exceed the total amount paid by the client in the past 30 days for the affected service.

7. Governing Law

These Terms are governed by the laws of Pakistan, and any disputes shall be resolved in the jurisdiction of Rawalpindi, Punjab.

Contact

For any questions regarding these terms, please reach out to:
📩 [email protected]
📞 +92 306 8390639